Court Dates

METER READING

STEP 1   Locate your meter box, generally found towards the front of a property, near the street. The box is typically in a direct line with the white line marked in the pavement. It is housed in a black plastic box. Remove the lid by using a tool such as a large screwdriver. Insert the tool into one of the holes and pry the lid off.

STEP 2   Once you open the meter box lid, lift the protective cap on the meter. Once the light hits the face of the meter there will be two different sets of numbers displayed. The long number is your meter reading. Read the number display from left to right, stop at the decimal. This is your meter reading. Meters measure water in gallons.. Charges for the amount of water consumed are rounded to the nearest gallon used during a billing period. Compare that reading to what your bill states as your current or present reading.

STEP 3   Keep in mind that you might be checking your meter on a date different from the one used for billing. This could result in a difference in the amount you find, compared with the amount on which your bill is based. However, if your reading is considerably higher than what is on your bill, check for a leak or try to determine the source of large water use. If your reading is significantly lower than the reading on your bill, please contact us and let us assist you in determining the problem.

DO NOT FORGET TO PUT THE LID BACK ON THE METER BOX!

CHECK FOR LEAK

STEP 1   Locate your meter box, generally found towards the front of a property, near the street. The box is typically in a direct line with the white line marked in the pavement. It is housed in a black plastic box. Remove the lid by using a tool such as a large screwdriver. Insert the tool into one of the holes and pry the lid off.

STEP 2   Once you open the meter box lid, lift the protective cap on the meter. Once the light hits the face of the meter there will be two different sets of numbers displayed. The three digit number labled RATE tells you how much water is going through your meter at that time. If all water is turned off the rate should be 0.00. If not you may have a leak.

DO NOT FORGET TO PUT THE LID BACK ON THE METER BOX!